SHIPPING INFORMATION

We offer free standard shipping on all orders over €60.

For all orders under €60, a flat rate of €10 will apply for postage.

Customs and import duties may apply. Please see more information below.

All orders are shipped with FedEx Internantional Connect or DHL GlobalMail from our UK warehouse in Northampton and then completed by local country delivery services.

Please see below for estimated delivery times.

Looking to ship to the UK? Please click HERE

Europe

Country International Estimated Delivery - FedEx International Connect

Austria, France, Germany, Netherlands, Spain, Switzerland

7-12 Business Days

Ireland

9-16 Business Days

Belgium, Bulgaria, Croatia, Czechia, Denmark, Finland, Greece, Italy, Norway, Poland, Slovakia, Sweden

12-20 Business Days

Cyprus, Hungary, Montenegro, Portugal, Romania, Türkiye

15-30 Business Days

Rest Of World

Country International Estimated Delivery - FedEx International Connect or DHL GlobalMail Packet Tracked

Singapore, Taiwan

6-9 Business Days

Thailand, Canada

7-12 Business Days

Peru

9-16 Business Days

Hong Kong SAR, Indonesia, Japan, Kazakhstan, Phillippines, South Korea

12-20 Business Days

United Arab Emirates, Israel, Saudi Arabia

15-30 Business Days

Some orders may experience longer delivery times due to location, carrier or public holidays. Estimated delivery times also do not include customs clearance or instances where a shipment is held for payment of duties/taxes.

Don't see your country at checkout? Please visit our other regional websites below.

CUSTOMS AND IMPORT DUTIES CHARGES

All orders may be subject to customs duties and taxes levied by the destination country. You as the recipient will be liable for all import duties, customs and local sales taxes levied by the country you are shipping to.

If you refuse your delivery, you are responsible for the original delivery charges, any applicable tax and duties charges, and the cost of returning the package. Please Contact Us if you have any questions.

 

HAS MY ORDER BEEN SHIPPED YET?

Once your order is dispatched from our warehouse, you will receive an email from Le Specs confirming that your order is on its way & provide you will the tracking information.

HOW CAN I TRACK MY ORDER?

All orders are tracked by the delivery carrier. When your order has left the Le Specs Distribution Centre you will receive an email advising carrier tracking information.

In the unlikely event that you have any problems with your order please visit our Contact Us page.

CAN I CHANGE MY DELIVERY ADDRESS? 

Once you have checked out and paid for your order, unfortunately we are unable to update the address on your order. Once your order has been shipped, what you can do is contact the courier and see if it is possible to re-direct your order using your tracking number. Please note tracking numbers can take 24 hours to become active with the courier.

WHAT HAPPENS IF SOMETHING ARRIVES DAMAGED OR DEFECTIVE?

Please visit our Contact Us page within 7 days to report the issue. Following inspection the item, Le Specs will either replace or refund the item in accordance with Australian Consumer Laws.

I HAVEN'T RECEIVED MY ORDER?

If you have received your dispatch email and still have not received your order, please use your tracking number to track your order.

If you haven't received a dispatch email, please visit our Contact Us page with your order number (eg. #LSUK12345) and we can investigate this for you. It could just be a case of an incorrect contact email or our emails being marked as junk.