Sunshades Eyewear Pty Limited ABN 70 102 239 430 (referred to as “Le Specs”, “we”, “our” and “us”) is committed to protecting your privacy and personal information.
2. Collection and use of personal information
2.1 What is “Personal Information”
The Australian Privacy Act currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
(a) whether the information or opinion is true or not; and
(b) whether the information or opinion is recorded in a material form or not.
2.2 Information We Collect
We collect information that personally identifies you, which may include your full name, age, job title, company name, employer, address, phone and fax numbers, email address, mobile number, payment details or information, interest areas, geographical location, information about your web browser, IP address, time zone, and other device information or preferences. We may collect additional personal information from time to time.
We may also collect credit-related personal information to assess your credit worthiness including credit liability information, repayment history information, court proceedings, insolvency actions and credit worthiness.
We do not generally collect sensitive information about you, unless it is voluntarily provided to us in the course of us carrying on our business.
You don’t have to give us the information requested. However, if you do not provide us with some or all of the personal information requested, we may not be able to provide you with the product or service you have requested or satisfy your request, to the requested standard or at all, and you may also miss out on receiving valuable information about Le Specs or our products and services.
2.3 Consent to Collection and Use
You consent to us collecting sensitive information which you provide to us voluntarily.
2.4 Why We May Collect, Hold, Use and Disclose Personal Information
Le Specs may collect, hold use and disclose personal information about you to provide and improve the quality of the Le Specs products and services. Our collection, holding, use and disclosure of your personal information will depend on our relationship with you, the circumstances of collection and the type of services you request from us, but may include the following:
(a) to provide a product or service that you have requested, for example, if you have:
(i) requested information from the Le Specs website;
(ii) purchased products from Le Specs;
(iii) made a warranty claim in respect of any product;
(iv) entered into any competition or VIP/loyalty program.
(b) because you work for us, or apply to us for a job or work experience;
(c) because you are a supplier to us or we are a supplier to you;
(d) because you are an agent or distributor of Le Specs;
(e) to manage invoicing and payment systems and services;
(f) to inform and conduct marketing activities including to promote any other service that we provide, unless you tell us not to;
(g) to manage and improve our services and relationships including for data analysis to predict moving trends and identify products and services of value; and
(h) to maintain our records and comply with our legal obligations.
2.5 How We Collect Personal Information
The main ways we collect personal information from you are:
(b) if you subscribe to any of our mailing lists or use any of our online applications;
(c) if you submit any employment application to us;
(d) if you are a supplier or service provider to Le Specs or if Le Specs is a supplier or service provider to you, in connection with the supply of products and services, including any application for a credit account with Le Specs;
(e) if you request us to provide you with information regarding Le Specs products or services. This may include online, email and telephone enquiries; and
(i) credit reporting bodies, law enforcement agencies and government agencies to verify identity and/or assess credit worthiness;
(ii) service providers that may provide market leads or marketing services to us and online platforms such as Google and Facebook; and/or
(iii) your employer or other individuals to confirm your identity or other details about you in any employment application or other related request that you may submit to us.
We may also obtain your personal information from our affiliates or advertising partners, participants and other third parties, marketing websites, any other websites that we consider helps us to deliver or advertise our services, understand online activity and collect information that we consider important to managing the quality or content of the services that we deliver.
2.6 Use of Personal Information
Le Specs may use your personal information:
(a) to promote and advertise our products and the brands we represent;
(b) to provide advice regarding our products and services to you (or arrange for others to do so at our request);
(c) to deliver our products and services to you;
(d) to consider feedback and complaints that you may make to us including dealing with refunds or warranty claims;
(e) to assess any application you make for credit terms;
(f) in the case of our suppliers or service providers or if Le Specs is a supplier or service provider to you, to manage the provision of products or services;
(g) to assist us, our service providers or suppliers to investigate or prevent any potential, suspected or actual breaches of law or fraudulent activities;
(h) to recruit our employees or engage contractors;
(i) to maintain our records and comply with our legal obligations;
(j) for any other purpose disclosed to you at the time the relevant personal information is collected; and
(k) for purposes directly related to any of the above.
3. Disclosure of Personal Information
3.1 Disclosure to Third Parties
Le Specs may disclose your personal information to third parties for the following purposes:
(a) to contractors and third parties we engage to assist with the provision of the Le Specs products or services;
(b) marketing, advertising and promotions services providers and event organisers in connection with our marketing, advertising or events;
(c) to provide the service you have requested (including to facilitate repairs or warranty claims) such as manufacturers, suppliers and couriers;
(d) provision of other administrative or operational services to Le Specs, such as market research companies, IT service providers, mailing houses and payment gateways or processors and collectors;
(e) credit reporting agencies or other credit providers, to assist in assessing any application for a credit account that you make;
(f) law enforcement or government agencies or other third parties, if permitted or required by law; and/or
(g) otherwise with your consent.
In many cases, Le Specs imposes contractual restrictions equivalent to those imposed on Le Specs under the Privacy Act in respect of collection and use of personal information by those third parties. In some cases, Le Specs’ ability to impose contractual restrictions is limited. In those circumstances, Le Specs will carefully consider the risks to the protection of personal information when entering into arrangements with third parties.
Under no circumstances will Le Specs sell or receive payment for licensing or disclosing your personal information.
In the event of a data breach likely to cause serious harm involving personal information of Australian users, we will notify you in accordance with our Notifiable Data Breaches scheme obligations under Part IIIC of the Privacy Act.
3.2 Cross-border Disclosure of Personal Information (Australian Users)
Some of Le Specs’ third party contractors, suppliers and distributors may be located overseas or perform services overseas and as a result your personal information may be disclosed to a third party in a foreign country. We may also provide your personal information to related entities or affiliates of Le Specs that are located overseas.
We may also use a server hosted overseas to store data including your personal information.
Under the Privacy Act, we must take reasonable steps, before personal information is disclosed to an overseas recipient, to ensure that the overseas recipient does not breach Australian privacy laws in relation to that information (“the Obligation”).
The Obligation does not apply if you consent to disclosure of your personal information to an overseas recipient.
By supplying personal information to us you consent to the disclosure of your personal information to an overseas recipient and agree that the Obligation does not apply.
4. Additional Disclosure and Rights Under EU Law
This section applies if you are based in the European Economic Area ("EEA") during your interactions with us and sets out the additional information that we are required to provide to you under European data protection laws.
4.1 Grounds for Use